1. Introduction
This Privacy Policy describes how CronosDev Subotica collects, uses and protects personal data of its users, website visitors and clients. Processing is carried out in accordance with the applicable laws of the Republic of Serbia and, where applicable, the GDPR.
2. What data we collect
- Contact details (name, email, phone) – when you contact us via forms or email;
- Technical data (IP address, browser, device, cookies) for security and analytics;
- Business data necessary for contracting and service delivery;
- Other data you voluntarily provide to us.
3. Why we process your data
- To respond to inquiries and prepare offers;
- To perform a contract and deliver agreed services;
- To improve the website and ensure security;
- To comply with legal obligations (invoicing, accounting, archiving).
4. Legal bases
We process data based on your consent, the performance of a contract, our legitimate interest (security, service improvement) and legal obligations.
5. Data retention
We retain personal data only as long as necessary to fulfill the purpose for which it was collected or as required by law. After that, the data is securely deleted or anonymized.
6. Data sharing
We do not sell or rent personal data. We may share it with trusted processors (hosting, email, analytics) strictly for the purpose of providing our services, under appropriate contracts.
7. Your rights
- Access, correction and deletion of data;
- Restriction and objection to processing;
- Data portability;
- Right to lodge a complaint with the competent authority.
8. Contact
For any questions about privacy, contact us at info [at] cronosdev.com..